skip to Main Content
Nearest Store:

Single Store pages give 404 Error


If you single store pages lead into a 404 error go inside your WP-Admin panel > Settings> save permalinks.

Filters do not show up


Only the 2nd level filters will be shown as checkboxes inside the store locator. The 1st level filters will be used as the filter top names.Means you need to find a name like "facilities", create the filter and assign your checkboxes like...

Get My Position not 100% accurate


if the 'Get my Position' function does not work properly or gets the wrong location, then you need to check the following:Are you on HTTPS / SSL? Because if no https is setup our plugin falls back to IP gelocatlion which is not as 100%...

Only show the Radius Filter?


If you want to show the radius under “filter” and no category filter, you need to add the following custom CSS: #store_locator_filter_categories { display: none; }

How can we change the title text “Find in Store”


You need to go to the plugin settings > button > "Store Locator Title".See screenshot:

I can not see the settings / options panel


You can find the everything inside your Admin Panel below WooCommerce > Print Products. If not: Make sure the Redux Framework plugin is installed!

How can I change the icons to an image?


Just enter this custom CSS and replace the icon URL. .fa-file-pdf-o:before, .fa-file-word-o:before, .fa-print:before { content: "" !important; } .fa-file-pdf-o { background-image:...

How to override the single store template?


If you are trying to get the single store pages to display or override a unique single page template (single-stores.php), as opposed to the standard single.php template for blog posts.You can create a single-stores.php in your child theme....

Action Buttons not aligned


If the action buttons in the infowindow or the results are not aligned properly add this custom CSS: .store_locator_actions a { margin-right: 5px; display: block; float: left; margin-bottom: 10px; }

Much white space between elements


Some themes use white-space: pre CSS in their stylesheets like the RepairHub theme. This produces strange white spaces in your store locator. However add this custom CSS in order to fix this: #store_locator * { white-space: initial; }

Where can I find the Store Locator settings?


You can find the everything inside your Admin Panel in Store Locator -> Settings. If not make sure the Redux Framework plugin is installed!

I always get a Google Maps error (GEOCODE)


If you get a "Geocoder failed due to: REQUEST_DENIED" error, please make sure you have setup your API Key correctly in the Google Console: Allow your domain to access the key Enable: Google Places API Web Service Enable: Google Maps...

How can I remove the maps padding?


Just add the following code inside advanced settings > custom CSS: #store_modal .modal-body { padding: 0px; }.store_locator_sidebar_content { padding: 15px 0px 15px 15px; }@media(max-width: 768px) { .store_locator_sidebar_content...

Google Maps Pricing / Costs?


Google recently has changed it's pricing model: You now get a $200 free credit, that you can use per month. Everything else needs to be payed - in detail the Autocomplete & Geocoding service, we use to get a lat / lng from an...

Data does not get hidden / Custom CSS not working


Please make the following file writeable: /wp-content/plugins/wordpress-store-locator/public/css/wordpress-store-locator-custom.css

Show all Stores by Default


If you want to show all stores by default you need adjust the radius, default lat / lng and max result values:Map SettingsAdjust your default lat / lng to a center of all stores Add a high value to the Radius Select Steps like...

How can we style the buttons? Is this controlled by the theme css?


Button is controlled by theme CSS. But you can add custom CSS if you want like this .store_locator .button { padding: 10px 20px; border-radius: 25px; color: #fff; background: #333; }

Map height too small?


The height of the map adjust to the height of the sidebar. If you have stores found the map height increases.If you want to have it always for a custom height, use the following custom CSS: #store_locator_map { min-height: 600px; }

How to change the store slug URL?


If you want to change a stores slug URL store name, please place the function below into your child theme: add_filter( 'register_post_type_args', 'wpse247328_register_post_type_args', 10, 2 ); function wpse247328_register_post_type_args( $args,...

WPML Support


We had a deep look into WPML, but unfortuantely it is not possible to use WPML with custom Database Queries (needed to lat / lng <-> distance).It is possible to translate everything with WPML except the stores data (like name,...

Not all stores are displayed?


You will need to increase the maximum results option inside Settings > Result List > Maximum ResultsHere is a screenshot:

How can I automatically get latitude (lat) / longitude (lng) data for my stores?


If you want to know if there is a way to automatically get the Lat/Long data, then you are correct here.You need to set a Google Api Key (Server Side) in our plugin settings This will be used to fetch Lat / Lng when you import stores. It...

Can I hide the Address Search Bar?


If you want to disable the address field to just show stores within your default position you can hide the input field via custom CSS like this: #store_locator_address_field { display: none; } Then you need to set a default lat / lng...

Store Export or Import not working


If the stores export or import is not working you should first enable WP_DEBUG log. Therefore you should add the following lines into your wp-config.php define( 'WP_DEBUG', true ); define( 'WP_DEBUG_DISPLAY', false ); define( 'WP_DEBUG_LOG',...

Is there a way to hide the map on mobile?


If you want to hide only the map for mobile users, you can insert the following custom CSS: @media (max-width: 768px) { #store_locator_main { display: none; } }

Max Height Result List


If you want to increase the height of the result list or if the result list is too small add the following custom CSS: #store_locator_result_list { max-height: 350px...

Create a Search for Store Page


If you want to create a page without the map and just the search fields like in our Demo you can use the following shortcode: [wordpress_store_locator_search url="https://welaunch.io/plugins/wordpress-store-locator/demo/" style="1"...
×Close search
Search