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Form Filters

Every Form type (Simple, WooCoommerce, Envato) has their own filters for the fields.Systems Field: wordpress_helpdesk_new_ticket_' . $type .'_systems Types Field: wordpress_helpdesk_new_ticket_' . $type .'_types Orders Field:...

Capabilities Filter

When you want to modify the capability settings you can hook into the the following filters:Agent Caps: wordpress_helpdesk_agent_capsBy default the agent caps are the following: array( 'read', 'publish_tickets', 'edit_ticket', ...
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