Setup the WordPress Store Locator Plugin
Settings Panel
You can find the everything inside your Admin Panel inside Store Locator -> Settings. If you can not see this menu make sure the Redux Framework plugin is installed and activated!
General Settings
In the General settings you have to enable the plugin first. Then you should enter your Google API Key for the frontend (get it here). Also please make sure you have setup your API Key correctly in the Google Console:
- Allow your domain to access the key
- Enable: Google Places API Web Service
- Enable: Google Maps JavaScript
- Enable: Google Maps Geocoding
Also you could set a server side key. This will be used only when importing stores without lat / lng to grab the latitude and longitude data from Google directly.
Below this you can …
- Export all stores
- Import Stores
- Get a sample custom import file (this uses your categories / filter)
- Delete all stores

Map Settings
First you can enable or even disable the map. Then you can set a width and select the distance unit (miles or kilometer). After this you can set some defaults: Latitude, Longitude, Map Type & Map Zoom Level.
For the radius you can set the Radius select steps splitted by comma and set a default radius. You can choose if you want to draw a radius circle and if you want to extend the map if no stores where found.
You should set some default icons for the stores (even if you have set an icon on category or single store level). The logic for icons is the following:
- If a custom icon on single store is set -> take this
- If a custom category icon is set:
- If a store is only in one category -> take this icon
- If a store has multiple icons, the icon only changes when a category has been choosen in frontend
- If no store / category icon is set -> take the default Icon
At the bottom you can style the map as you like via some custom JS stylings. Examples can be taken from https://mapstyle.withgoogle.com or https://snazzymaps.com

Infowindow Settings
The infowindow (when you click on a store) can be enabled or disabled. While enabled you have the option to set a custom width for the infowindow itself. Then you can specify the column layout for the details, the image and the opening hours.

Result List Settings
Enabling the result list will give you the opportunity to choose a position (left / right sidebar, above / below the map). You can choose the result list order, the width and if you want to show the title or not.
Furthermore you can set …
- a “No Results Text”
- Maximum Results
- Store Link Action
- Show Result List Icon
- Show Result List Premium Icon

Search Box Settings
In the search box settings you can show the “Get my Position”-Link, show the Search Button, Search Title, Active Filter or Filters in total. Also you can set a default category filter and button text.
Furthermore you can:
- Enable Auto Geolocation
- Save Auto Geolocation in Cookie
- Enable Autocomplete
- Restrict Types
You may restrict results from a Place Autocomplete request to be of a certain type. If for example you want to hide the street from autocomplete search, you have to select the “Regions” - Restrict Autocomplete to a country (2 character ISO-Codes only! You can insert for example us to limit the autocomplete to only search in United States)
- Position
- Width (in Columns)

Loading
When stores are being fetched, a loading icon will be displayed. With our plugin you can totally customize the icon. Choose a new icon, color, background color and more.

Data to Show
In total you can customize 20 different data to show. In example you can specify if you want to show a store’s name, the description, website, image, opening hours …
You can also enable or disable the call to actions here. These are displayed as button in the single result list.

WooCommerce – Store Locator Button
When you have a WooCommerce Shop you can show the store locator button on single product pages. Within the store locator button settings you can choose where the button should show up and how the modal should look like.

Default Store Values
Setting up default store values helps you to easily create stores, that always have the same data (like a website, country or opening hours). Just set a default value and every time you manually create a store the defaults are filled out.

Advanced Settings
Here you can add some custom CSS or custom JS. Also, if you have problems with the layout, you can disable Bootstrap here.
Questions & answers (87)
EmanuelJanuary 24, 2025
Store Locator Plugin – Settings Not Showing in WordPress Dashboard.
Dear WeLaunch Support Team,
I am currently experiencing an issue with the Store Locator plugin on my WordPress website. The plugin settings are not appearing in the WordPress dashboard.
I have already checked and ensured the following:
The Redux Framework and WeLaunch Framework plugins have been installed and activated, both together and separately, but the issue persists.
WordPress, the Store Locator plugin, and all other plugins are updated to their latest versions.
I have tried deactivating other plugins and switching to a default WordPress theme to check for conflicts, but the problem still occurs.
I purchased the plugin package from CodeCanyon, and I have a valid license code available if needed for verification.
Could you please provide guidance on how to resolve this issue? Is there any known compatibility issue or additional troubleshooting steps I should take?
Thank you for your assistance.
Ivan DziurakhOctober 6, 2023
Help! on website we have licensed version!
I have an error on my website when i try to filter location by category, which i add before.
Error message – An Error Occured: 400 ! Please contact System Administrator!
please help with some advice
DanielOctober 6, 2023
Please submit a ticket on our website your send us your issue request via Email to [email protected] including your valid codecanyon purchase code.
juanjoJune 16, 2023
is there a way to set the categories dropdown menu as icon buttons? or at least radial selectors?
JuanjoMay 24, 2023
I added 8 stores just to test the plugin. When I click “show all stores” on the frontend, the results list only shows 2. There are no active filters and I have “12 stores per row” I have no idea how to fix it, I tried everything.
DanielMay 24, 2023
Please submit a ticket and we will help you asap: welaunch.io/en/contact#new-ticket
pixieApril 27, 2023
I have 10 stores listed. All have a fax number except one. How can I change this in the frontend for that particular data-store-id so I don’t get an empty div in the inspect…Basically how can I target one particular store to change input
DanielApril 27, 2023
Please submit a ticket on our website and we help you asap.
BalazsFebruary 27, 2023
Hello.
Can you please tell me why there is a “no store found” message as I open the map? Google API works well, stores are imported but there is no result. Thank you.
DanielFebruary 27, 2023
Please check lat & lng data are available on store level. For further support, please submit a ticket on our website.
EugeneAugust 16, 2022
I need to add a search by region/province to the map. I tried doing it with a filter, but it only finds result within the current radius. How can I automatically change location when someone tries to display stores in specified province?
DanielAugust 17, 2022
You can enable “auto increase radius” in our plugin map settings. For further support, please submit a ticket.
GopinathJuly 7, 2022
my Store No Stores found … try again! error massage not showing…
please help me Daniel.
DanielJuly 7, 2022
Please submit a ticket on our website and we help you asap.
huzaifaJanuary 13, 2022
Hey, I am trying to import stores from a xlxs file in the same file format I downloaded from the plugin, but every time its stuck In the loading animation and it doesn’t update, Please help I have been stuck on this from past 2 days.
DanielJanuary 13, 2022
Please submit a ticket on our website
PerJanuary 12, 2022
Hi, Is it possible to remove the email address from the Contact section on the Single Store page as I do not what to expose the email address when am I using a contact form. Thanks for a great plug-in!
DanielJanuary 12, 2022
You can hide it via custom CSS yes 🙂
Yousof K.November 25, 2021
Hi. I am trying to display the category in the popup with the “Show Stores Category” under “Data to show”. But they do not appear in the popups. Is there some way I can customize what is shown with a template?
rootNovember 25, 2021
Is this compatible with any theme? After installation, the front-end looks all scrambled. It works, but does not look as is in the demos.
DanielNovember 25, 2021
Yes if your theme is coded well our plugin will adopt all styles.
DennisNovember 8, 2021
I’m setting up the plugin and am working on the Single Storage page. On the opening hours, the plugin appends ” O’Clock ” after the closing hours. How can we remove that? That term really isn’t used any longer and it doesn’t fit with the format of the time expression.
Thanks in Advance,
Dennis
DennisNovember 6, 2021
I just purchased Store Locator. I’ve obtained the API Key from my Google Console and activated the three required APIs (Geocoding, Maps Javascript, Places). I’ve added my first store to test. When I view the store, the map point is just off the coast of Africa. I do not have a lat/long (nor have I set a server side API) but I do have all of the address info. Any advice on how to resolve that would be greatly appreciated. TIA
HannahJune 21, 2021
How do I change the “My Position” icon?
SaraJune 9, 2021
Is there a way to print the search results page with only the map and listings?
DanielJune 10, 2021
Yea but only with customizations.
TommasoMay 21, 2021
I am watching the bullets of the importer moving since 15minutes, what should I do? Only 78 stores are on the excel file
DanielJune 10, 2021
Contact us at support please.
LarissaMarch 25, 2021
Hi! We have purchased the Plugin already but now having problems with the icons. My store categories represent several brands and each has an individual icon. Now most stores offer a variety of the brands and are thus in several categories. When people filter by category/ brand all shown stores should have that category’s icon but they don’t. They just display some random brand’s icon. How can I fix this?
DanielMarch 25, 2021
When you edit a category you can set an own map icon.
LarissaMarch 25, 2021
I did but when I filter to that category in the frontend, the icon does not display.
To be more precise: I have shop x, it has brands A and B so it is in both categories. A and B each have their own icon set. Now shop x is always displayed with the icon of brand A, even if I filter to brand B in the frontend.
Ben LindbergFebruary 20, 2021
Hi. Is there a way to change the zoom functionality to allow scrolling with a mouse or the control+scroll option like in Google Maps?
PattyNovember 5, 2020
Hi!
Is there a way to have the map automatically show all available stores? It keeps zooming in to just a few, or only the radius I set. I would simply like the map to show all stores everywhere and zoom so that all are shown.
Thanks in advance,
Patty
Daniel BarenkampNovember 5, 2020
Yes you can simply set a default high radius 🙂
LucioSeptember 21, 2020
There’s a way to change the pack language? There are any languages provided? Int lang folder I see just the DE version…
Charles ThomsonSeptember 15, 2020
Hi,
I just purchased and installed your plugin. Looks great so far!
One issue: when I search I am redirected to my wp-admin login page. I’m assuming this shouldn’t happen…
Can you suggest a solution to this?
Thanks,
nickJune 7, 2020
Hi, I just installed this plugin and set the results list position to be below the map. However, the results list is actually rendering to the right side of the map, below the filters. This seems like a bug. I specifically need the results list to appear below the map. Please advise.
WeLaunchJune 8, 2020
Please send wp admin login & your codecanyon purchase code to [email protected]
jasonJune 5, 2020
Hi there, I added this plugin to my WordPress site, but for some reason, an error message saying “Geocoder failed due to: REQUEST DENIED” would pop up, from my understand i did enable the geocoder and I’m using the correct API keys in the setting for this plugin, so i have no idea what am i doing wrong, this error message keeps on popping up and the map would not show properly. is it because i did not fill in the API keys(server-side) section? and i have no idea where to find that as well. Please help
WeLaunchJune 5, 2020
Please see this FAQ when you get Geooder failed / Request denied errors.
Marijn RuijlApril 1, 2020
Hi Guys, we are using your plugin. But the loader is not visible on load. How is this possible?
WeLaunchApril 1, 2020
We can see the store locator loading indicator on your site: https://imgur.com/a/AgR0wvW
RayFebruary 6, 2020
Thank your for your reply. How can I generate an API key for the server side? I just see the field on the plugin settings but I don’t know how can obtain it.
WeLaunchFebruary 6, 2020
It is just a simple new google key that you can generate from google API console.
RayJanuary 30, 2020
I am uploading an excel with data from our stores (I am uploading an excel with the data from our stores, before downloading the sample file). When I do a search, the stores don’t appear because “lat” and “lng” fields are empty. These fields are essential for the location? is not valid only with the address?
WeLaunchJanuary 30, 2020
No you need to provide either lat / lng in the import file OR set a server side key in plugin settings and let lat / lng empty in the import file.
RayJanuary 30, 2020
Hello, I just install your plugin and I have a little problem. When I click on the website text on the details of the store, a wew page opens within my own main page. I would like open the store page in another window, is it possible?
RayJanuary 30, 2020
Suddenly it is working correctly, I have overwritten the store data and website is already opened on a separate page. Thank you.
WeLaunchJanuary 30, 2020
Yes in plugin settings you can define to open the store page in another window.
Alexis ColomboDecember 27, 2019
Hello,
is it possible to sort the result list by their postal code?
Thank you in advance for your reply
Alexis
WeLaunchDecember 29, 2019
No sorry that is not possible right now, but you can contact our customization service at [email protected] to add this feature.
DillonOctober 28, 2019
How do we display the Opening Hours as 12-hour AM/PM instead of 24-hour?
WeLaunchOctober 29, 2019
It is a free text field so you can put any text inside there.
Lif TedSeptember 30, 2019
Hello,
The error message while uploading the store is “No Store Name in line: 1″….up to the last row
even though the file has a store name column. Kindly assist.
WeLaunchSeptember 30, 2019
Please use the official stores import template that you can generate in plugin settings.
FilipSeptember 26, 2019
Is there a way I can add a button on the right side after the thumbnail?
WeLaunchSeptember 26, 2019
Only via customizations
ramzanSeptember 12, 2019
is it possible for the customer to select their exact location on map using the picker?
WeLaunchSeptember 12, 2019
Yes we use HTML5 geolocation to determine the current user location.
johnSeptember 2, 2019
No, that turns on/off the opening hours, does not change the o’clock text
Denni GriffithSeptember 1, 2019
Hi. Is it possible to customize the category taxonomy for individual store landing pages?
Example:
Right now out of the box it’s https://sandlersysdev2.wpengine.com/store/sales-growth-associates-llc/
vs. what we’d like: https://sandlersysdev2.wpengine.com/training-centers/sales-growth-associates-llc/
Thank you!
JohnAugust 26, 2019
How can I remove the “O’Clock” from opening hours side panel?
WeLaunchAugust 27, 2019
In plugin settings data to show you can change / remove the opening hours o’clock text.
MattSeptember 20, 2019
This is just for the store popup on the map, not the results side panel. I have the same issue with times showing as “08:00 – 17:30 o’Clock” in the results side panel. Is there a way to change it?
Thiago BuenoAugust 20, 2019
Hi!
I bought the WordPress Store Locator plugin and I’m getting some issues:
1. Much white space between elements
I already did what is in this FAQ, but it doesn’t work
https://demos.welaunch.io/wordpress-store-locator/docs/faq/much-white-space-between-elements/
2. Max Height Result List
I followed the FAQ and it didn’t work
https://demos.welaunch.io/wordpress-store-locator/docs/faq/max-height-result-list/
3. The plugin only works with “Use Output Buffering” marked. Is it right?
My theme is Unicon with WPBakery Visual Composer (http://unicon.minti-themes.com/)
4. The result list is not showing all the content, it is hidding part of them and not breaking lines.
5. The appearance is different from the demo. How can I get it more likely.
You can check out my website with the Store Locator on https://newsite.ekobe.ind.br/onde-encontrar/
WeLaunchAugust 20, 2019
Hi there,
Daniel FlippanceAugust 14, 2019
Is there a way to show an incrementing number on each map marker such that the number matches a number in the results list? I was able to get an incrementing number to show in the results list using this CSS but not in the map:
.store_locator_result_list_item {
counter-increment: number;
}
.store_locator_result_list_item:before {
content: counter(number)” “;
width: 25px;
display: block;
position: absolute;
top: 20px;
height: 25px;
z-index: 2;
left: 25px;
color: white;
}
FloutschJuly 18, 2019
Hi there,
could you list which APIs one has to activate? As far as I can see: Geocoding API (imports, I guess), Maps JavaScript API, Places API. Anything else? I think that info would be great in the the general settings paragraph.
Cheers
Floutsch
WeLaunchJuly 18, 2019
Theses 3 services are the only ones you need to enable 😉
FloutschJuly 23, 2019
Thanks for the reply. Great 🙂 I’ll follow-up with more questions, sorry:
– I want to show filters for range but we don’t use taxonomies. Is there a way to hide the category dropdown or should I just use CSS?
– I can switch on and off display of opening hours. If I want those only in the results not in the infowindow (or other way round), can I set this?
– What do the “width in columns” values refer to? Bootstrap columns?
WeLaunchJuly 23, 2019
Anna GrundulsJuly 9, 2019
Hi there!
I’m wondering if it’s possible to display all store pins on default and make them disappear as someone is filtering them or using the search?
KhanMarch 17, 2019
Hi,
I purchased the plugin and installed it on my demo website. It is installed perfectly. Everything works perfect in the backend but the issue is that when i try to view any of the store, a 404 page is returned. Could you please guide what could be the reason.
Sample Store Pages:
https://www.taifalemarat.com/store/ajman-city-center/
https://www.taifalemarat.com/store/yas-mall/
WeLaunchJuly 10, 2019
You should save the permalinks once in settings > permalinks.
JonathanSeptember 26, 2018
Hello, before I buy this plugin, I need to know if it’s possible to do the following: We have crews across the US and we also have customers with store locations across the US. Can I use this plugin to show how many of those crews are based around a specific customer’s store/location? For example, our customer can select a store in New York City and then see all of the service crews around that store’s location. Also, will the plugin show the distance/miles by road/highway from that crew’s location to that store’s location? Can I do this using your plugin? Thanks in advance!
-Jonathan
NickAugust 6, 2018
I would like one specific store to show up for every search, regardless of the zip code entry. How would someone do this?
weLaunchAugust 6, 2018
Hi Nick,
this is not possible sorry.
Jack HagedornJuly 31, 2018
Hello!
One final question – how do I build the plugin so that one specific store shows up in every search?
Thank you,
Jack
Jack HagedornJuly 31, 2018
Hello again,
The last step in this project is to build the plugin to show one specific store anytime. I’m not sure how to do this easily. What could be one suggestion that might work?
Thanks!
Jack
weLaunchJuly 31, 2018
That is not possible …
Jack HagedornJuly 20, 2018
Great! Thank you for your quick support.
One last question – is there a CSS stylesheet or place that I can see the classes you used (specifically for the buttons) to style the plugin? I have a theme for the site that must match your plugin.
Thank you!
Jack
weLaunchJuly 21, 2018
You can use Google Chrome inspector to get to know the different CSS classes used 😉
Jack HagedornJuly 23, 2018
Great, thank you!
Jack HagedornJuly 18, 2018
Hello!
I’m building a search for a specific kind of financial advisor. I’m hoping to style the plugin to match your demo of “Search for Store” (e.g. map & results load in a different window, the search bar is the only visible part at the beginning).
What settings need to be activated for this to happen? If we can get this finished I can guarantee a 5-star review.
Thank you!
Best,
Jack
weLaunchJuly 19, 2018
Hi there,
you only need to add the shortcode to your page as described in our documentation 😉
James CruzJuly 18, 2018
Hi !
I have purchased this plugin and installed. but it’s not working properly.
We don’t use WooCommerce so i am wondering if this plugin could work properly without install woocommerce.
Thanks,
James
weLaunchJuly 18, 2018
Sorry but what is not working properly?